GENERAL

We deliver vehicles throughout the Algarve. In addition to Faro International Airport, vehicles may also be delivered to hotels or resorts upon request, subject to a small surcharge. A “Rent Here, Leave There” service is available throughout the Algarve upon request and subject to a small surcharge.

  • Minimum driver age: 21 years
  • Drivers must hold a valid full driving licence for at least 1 year
  • No young driver fee applies; however, insurance excess may vary according to age and vehicle group
  • No maximum age limit applies; however, insurance excess may vary according to age and vehicle group

Required Documents

The following documents must be presented at vehicle collection:

  • Valid driving licence
  • Passport or national identity card
  • Valid credit card with an expiry date later than the rental return date

RESERVATION & COLLECTION

To confirm a reservation, full flight details, including flight number and arrival time, are required.

Please ensure your email address is entered correctly when completing the reservation form; otherwise, we may be unable to confirm your booking.

Reservations should be made at least 48 hours prior to arrival in Portugal in order to guarantee booking confirmation.

Airport Collection

Our staff member will be waiting in the Arrivals Hall holding a sign with your name.

  • Pick-up: Car Park P2, outside Arrivals
  • Drop-off: Car Park P1, outside Departures

Accomodation Collection

Our representative will contact you shortly before arrival to confirm the estimate delivery time.

PAYMENT

Full payment is required upon signing the rental agreement.

Accepted payment methods:

  • Visa
  • Mastercard
  • Diners Club
  • American Express
  • Cash

Cheques are not accepted.

Included in the Rental Price

All quoted rates include:

  • Collision Damage Waiver (CDW)
  • VAT at 23%
  • Unlimited mileage
  • Theft protection
  • Breakdown assistance, excluding flat tyres
  • Additional drivers

No hidden charges.

SECURITY / CREDIT CARD

No security deposit will be blocked on your credit card upon arrival.

However, valid credit card details are required for security purposes and to cover any additional charges, including:

  • Missing fuel at return
  • Tolls and parking charges
  • Vehicle damage
  • Specialised cleaning
  • Additional rental days, including late returns
  • Specialised cleaning, in case of excessive dirt: €50.00
  • Late return: an additional rental day will be charged if the vehicle is returned more than 3 hours after the agreed return time

CANCELLATION POLICY

Free cancellation is available prior to vehicle collection.

ADDITIONAL CHARGES

  • Airport Service Fee: €15.00 per rental
  • Spain Cross-Border Insurance: €25.00 per rental
  • Different pick-up/drop-off location: upon request
  • Child seat: additional charge applies

INSURANCE

CDW includes Loss Damage Waiver with an excess amount depending on the vehicle group. Super CDW is available as an optional extra.

Super CDW does not cover:

  • Personal accident insurance for driver and passengers
  • Windscreen damage
  • Lights
  • Tyres
  • Locks
  • Incorrect fuel usage
  • Personal belongings

FUEL POLICY

Vehicles must be returned with the same fuel level as at pick-up.

If the vehicle is returned with less fuel, €25.00 will be charged per missing ¼ tank.

No refunds are given for unused fuel remaining in the vehicle upon return.

LATE RETURN POLICY

A 3-hour grace period applies to vehicle returns.

If the vehicle is returned more than 3 hours after the agreed return time, an additional rental day will be charged.

CLEANING POLICY

Vehicles must be returned in a clean and acceptable condition.

If the vehicle is returned excessively dirty, including sand, mud, pet hair, strong odours or rubbish, a specialised cleaning fee will apply.

Pets are allowed; however, vehicles must be returned clean, odour-free and without pet hair to avoid cleaning charges.

HIGHWAY & CAR PARK CHARGES

All Auto Season vehicles are equipped with an official Via Verde transponder.

This device automatically records motorway tolls and participating car park usage electronically.

If you use motorways or Via Verde car parks during the rental period, the corresponding charges will be billed to your credit card after the rental.

There are no additional fees for use of the transponder itself.

LOST & FOUND

To recover a forgotten item, contact Auto Season immediately.

Please note that unclaimed items are kept for up to 3 months only, after which they will be discarded.

Auto Season is not responsible for personal belongings left in its vehicles, so we recommend acting as quickly as possible.

CONTACT

Olhão Office
Rua João Pereira Nº17
8700-215 Olhão
Portugal

Faro Office
Rua Poeta António Aleixo Nº30 Loja B, Montenegro
8005-174 Faro
Portugal

Phone:

  • +351 969 523 636
  • +351 289 823 094

FINAL PROVISIONS

Auto Season reserves the right to update these Terms & Conditions at any time. Any changes will apply only to future reservations.